cancel my business verizon wireless account

#Cancel my business verizon wireless account how to

Visit our Call Forwarding FAQs to learn how.Īfter you have forwarded the number to another phone, you can call Verizon Customer Service to make any adjustments necessary to the plan that is associated with that phone number. You can forward that number to another phone and receive calls there from both the forwarded number and the existing number. Forward your number to another phone: You may have a number on a phone you no longer need for outgoing calls, but you want people who have that as a contact number to be able to still reach you.Visit our Smart Family FAQs to learn how. You can set text, call and purchase limits, view call and text activity, set time restrictions on usage and get location information. With Smart Family, you can view and manage how your kids are using their phone.

#Cancel my business verizon wireless account how to

Visit our Call Filter FAQs to learn how to manage incoming calls. With Call Filter, you can screen incoming calls, auto-block spam and report any unwanted numbers.Block unwanted calls: Rather than changing your phone number to stop unwanted calls, you can try using our call blocking services.Learn how we manage changed or disconnected telephone numbers. You can begin the process to Change Your Mobile Number in My Verizon. Watch a video on How to Change Your Phone Number. Visit our Change Mobile Phone Number FAQs page to see how. Change phone number: You can keep your phone line active but change the phone number associated with that line.Visit our Transfer Service page to begin the process.

Watch a video on How to Transfer Line Ownership. Visit our Transfer Your Service Support page. This is a good solution if you have a change in a family situation, such as divorce, death, marriage or an adult child assuming payment responsibilities.

Move a line to another account: Instead of canceling a line, you have the option of transferring the line to a new or existing account.

You can begin the Suspend Service process in My Verizon. Watch a video on How to Suspend or Reconnect Service. Visit our Suspend Service FAQs to learn more. This is a good option if you are being deployed by the military, lost your device and need time to locate it or have a short-term change in a family situation. Depending upon your current services and reason for suspending, you can choose from several suspension time frames and billing options.

Suspend service on a mobile line: You can temporarily suspend or pause service on a line.

I need to cancel the account and switch to a more reasonable carrier.If you’re thinking about canceling one or more of your lines, you might consider one of these options instead: We have zero ability to change the names on the account. This is ridiculous that Verizon is making us pay the price for a mistake they made themselves. Then they suspended all the lines and say we have to keep paying while it is suspended. So my friend calls, and has to give my sister's social security number because that's the one on the account, and they say that the name doesn't match the social security. But the reason my name and my sister's name isn't on the account is because of some mistake Verizon made in 2012. When I call, GET THIS, they say my name isn't on the account so they can't tell me anything. Apparently all of this sets off Verizon's fraud department and I get an email saying I need to call and verify the order. Last week, I lost my phone and decide to use my upgrade. He then buys a new phone, planning on adding his girlfriend to the line. Recently, one of my friends on the plan upgrades his phone.

It's weird, but it's all names within our same plan and we never need it anyway. I don't think it's a big deal at that time. Two months into this plan, a third friend joins the plan, and that's when Verizon makes a mistake and swaps my sister's name and my friend's name-making it seem like my friend is the account owner, but the personal information is still all my sister's. Years later, in 2012, my friend joins the plan and we start a Share Everything plan. At that time, I was just going to college and didn't have a bank account, so my sister started a phone plan for me with Verizon under her name and personal information. I want to cancel my account, but Verizon has made it so I cannot do anything to my account. Verizon has the worst customer service and a ridiculous fraud department that doesn't know how to deal with anything.